IT support
you can count on
Proactive tech support from people who care about getting it right.
That means getting to know your business, not just your systems. You’ll have three dedicated teams working for you: Support Team, Security Team and Account Team.
Each one focused on delivering the right outcomes, with no upselling and no hidden agendas.
DEDICATED
Support Team
You’ll get a named team who know your business inside out, offering both onsite and remote support. Each team is led by a senior engineer and backed by specialists with deep experience in your sector.
DEDICATED
Security Team
Our specialist team will act as your Security Operations Centre, monitoring threats in real time to keep your systems secure and your business protected - with complete peace of mind.
DEDICATED
Account Team
Your go-to for contracts, planning and getting the most from your service. We’re here to help and always focused on your success, not sales targets.
However you prefer to get support - call, email, or face-to-face - we’re here to help, whenever you need us.
Our standard service desk runs from 8am to 8pm, providing full support throughout the working day so your team gets help when they need it.
Need 24/7 cover? We support many clients out of hours and can tailor round-the-clock support to fit your needs - just ask.
Contact us
Need help? Just call or email. Our service desk is here to support you whenever something goes wrong - no fuss, no delays.
Drop in
If it suits, your support team can drop in to keep things running smoothly. While we’re on-site, just stop by - we’re always happy to help.
Book a slot
For less urgent issues, you can book time with an engineer. It’s an easy way to get the support you need, exactly when it suits you.
Still have questions?
Here are a few questions we often get from prospective clients - you might find the answers helpful. You’ll find more in our Help section.
